We do not rent, sell, or exchange your names, personal information, or email address to third-party companies for their marketing purposes. We do provide your information to reputable organizations that help us to fulfill your order. For example, we use companies to verify and process credit card transactions, and to deliver packages. These third parties are not authorized to use your information for any reason other than to fulfill our service.
We may be required to disclose your personal information to third parties if necessary to comply with applicable laws, subpoenas, or court orders.
Children’s online policy
Action Heating and Air Conditioning is committed to the preservation of online privacy for all of its website visitors, including children. Action Heating and Air Conditioning is a general audience site, and we do not knowingly collect information about children or sell products to children. Consistent with the Children’s Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian to assist you in using Action Heating and Air Conditioning.
Other information we collect
Occasionally we conduct surveys and contests on Action Heating and Air Conditioning. If you choose to participate in an online contest, we may request information from you that will permit us to administer the contest and notify the winner(s). In addition, we may ask for other optional survey information such as gender, age and previous shopping experience with Action Heating and Air Conditioning. All of this information will be conducted securely and not sold to third parties.
Cookies and other computer information
When you visit Action Heating and Air Conditioning, small text files known as “cookies” will be stored on your computer’s hard drive. A cookie allows us to enhance and customize your online shopping experience and improve the design of our site. These cookies store random ID numbers and information about your first and last visits, number of visits, shopping cart contents, Express, and affiliate referrers. You may set your web browser to notify you when you receive a cookie and you may also erase cookies from your browser after your shopping session. If you delete our cookies, you limit our ability to personalize Action Heating and Air Conditioning for your next shopping visit; however, deleting a cookie will not prevent you from shopping and purchasing at our site in the future.
We also may collect certain technical information from your computer when you visit Action Heating and Air Conditioning. This technical information may include your Internet Protocol (IP) address, your computer’s operating system, browser type and the address of a referring website, if any. Except in the case of IP addresses, this technical information cannot be used to identify you personally. Further, we do not normally use IP addresses to identify anyone. We may do so, however, to identify abuse, fraud, or illegal use to our website or other unauthorized activities.
How do we protect the security of your information?
We protect our databases with various physical, technical and procedural measures and we restrict access to your information by unauthorized persons. Our information systems are maintained behind a software firewall to isolate them from access by other networks connected to the Internet. We also advise all Action Heating and Air Conditioning employees about their responsibility to protect customer data and we provide them with appropriate guidelines for adhering to our company’s business ethics standards and confidentiality policies.
All information transmitted through Action Heating and Air Conditioning is stored on our secure server. We use Secure Sockets Layer (SSL) technology, which is the electronic commerce standard for securing information as it travels over the Internet. SSL technology is designed to encrypt your information, preventing an unauthorized party from viewing and downloading your information. Your web browser should display a web address with an “https” prefix, indicating that the SSL technology is operating when using certain portions of our website like our Checkout and My Account features.
Do we link to other websites?